
Start: Thu 26 Jun, 2025 12:30
End: Thu 26 Jun, 2025 13:30Location: Online, via Zoom. This is part three of a three-part webinar series, Skip the queue, start the job.
Presented by: Fiona McIntosh,
Part 3 of Skip the queue, start the job
Learn how clear job design, natural workplace support, and thoughtful preparation can help a job-seeker with disability succeed, not just in getting the job, but also in keeping it and loving it.
You’ll learn:
- what helps someone succeed long-term, not just in landing a job, but thriving in it
- how to understand workplace culture and unspoken expectations before day one
- how to build natural supports and relationships at work
- how families and job coaches can teach effectively—without over-supporting
- tips for gradually fading workplace support while building confidence and independence
- what to ask during check-ins with employees and employers to keep things on track.
Whether you’re a family member, educator, supporter, or employment professional, this webinar will give you fresh eyes and practical tools to see new work possibilities.
- Thursday, 26 June 2025
- From 12:30 to 1:30 pm
- Online via Zoom
This is the third webinar in a three-part webinar series called Skip the queue, start the job.
Skip the queue, start the job
Getting the job is just the beginning.
What happens after the “yes”? How do we ensure that the job works for both the person and the employer?
In Part 3 of our three-part webinar series, we’ll focus on setting people up for long-term success in work.
In this webinar series, you’ll meet families who stopped waiting and started building. Through real stories, practical steps, and a bit of defiance, you’ll see how paid work is not just possible, it’s already happening.
The difference between ‘waiting to be deemed job-ready’ and confidently joining the workforce is an approach called Customised Employment.
With Customised Employment, employment doesn’t begin with a job ad—it begins with the person. By uncovering their interests, strengths, and ideal conditions for success, families and supporters can work alongside employers to create a role that truly fits.
In this series, you’ll meet Jack, Milly, and Sethmi, young Canberrans in real jobs, making valued contributions, supported by their families who have taken a Customised Employment approach.
Who is this series for?
This series is for families who want more than programs or promises. It’s for those ready to explore real work, personalised support, and practical tools to help make it happen.
Grounded in lived experience, each session offers clear takeaways, real stories, and actionable steps. You’ll hear from families walking the Customised Employment path and leave with ideas you can use immediately.
We think you’ll love this series if you are:
- a family dreaming of real jobs for your family members
- a support worker or educator wanting to enrich your practice
- an organisation ready to explore authentic Customised Employment as part of your NDIS offering.
What makes this webinar series different?
- You’ll hear real stories (not theory)
- You’ll be given practical tools you can use straight away
- You’ll learn proven frameworks based on the internationally recognised Essential Elements of Customised Employment for Universal Application.
What will you learn in each webinar in this series?
Part 1: See people differently, see new job possibilities
Discover how to identify a person with disability’s work interests, strengths, and ideal conditions for success without forms, tests, or guesswork. Learn how simple observations of everyday actions can unlock new ideas about meaningful, paid work opportunities.
- Thursday, 12 June 2025
- From 12:30 to 1:30 pm (AEST)
- Read more about this webinar
- You can use the button to register for one or all sessions.
Part 2: Find work that fits: Create roles, don’t chase ads
Families of job seekers with disability often search job ads or programs, but what if the right job simply doesn’t exist yet? In this session, you’ll learn how roles can be created with employers, based on real needs and real strengths. We’ll explore how families and supporters are reaching out in simple, practical ways to open new doors that weren’t there before.
- Thursday, 19 June 2025
- From 12:30 to 1:30 pm (AEST)
- Read more about this webinar
- You can use the button to register for one or all sessions.
Part 3: Start strong, stay strong: Thrive at work
Getting a job is just the beginning. Learn how clear job design, natural workplace relationships, and thoughtful preparation can help someone with disability succeed not just in getting the job but also in keeping it and loving it!
- Thursday, 26 June 2025
- From 12:30 to 1:30 pm (AEST)
- You can use the button to register for one or all sessions.
Good to know
- You are welcome to watch the whole series or just the webinars of your choosing.
- You can register for the entire series with one registration.
- This series will be recorded, and replays will be available to everyone who registers.
- We receive funding from the Department of Social Services to create and share quality education about Customised Employment through our School to Work project. This funding covers all the costs of delivering this series, so you can attend free of charge.
Meet the Speakers
Fiona McIntosh
With over 30 years of experience in community services, Fiona’s career has predominantly focused on the disability sector, spanning government and non-government roles. Driven by personal experiences and having a family member with disability, Fiona is deeply committed to creating meaningful employment opportunities for people with intellectual disability. She has successfully overseen the introduction and development of a customised employment program with an employment services provider.
In her current role as the School to Work Project Manager at Imagine More, Fiona focuses on fostering environments that support sustainable, customised employment and self-employment for young people with disability, helping them secure valued roles in their communities. She develops webinars, workshops, conferences, and resources for families, professionals, and employers. She also provides one-to-one support to families exploring employment.