In this practical, interactive session, Janet zeroed in on some essential elements and strategies that ensure that you and your team are on your way to making a lasting and positive difference in the lifestyle and experience of your family member.
Janet explains how to
- Discover which elements to focus on to make the most significant difference in a good life in community with your family member
- Zero in on the different perspectives of all Team members – Person, Family, Support – and why this matters
- Define “good support” – what does it look like, feel like, and sound like when it happens, and what gets in the way
- Learn how to orient new staff to the position of being a bridge to community
- Explore the concept of being a bridge:
- how your presence can impact belonging
- what “fading” can look like, and
- the inherent but essential tensions to master
- Learn how to harness resilience
- Discover the power of thinking in metaphor
Video playing time: 1 hour, 27 minutes
About Janet Klees

Janet has spoken many times at our events over the years. She is a popular presenter because of her ability to communicate the nuances of supporting people with disability to enjoy the good things of life.