Job Supporter Induction Package – A self-guided online course

What is the Job Supporter Induction Training Package

This self-directed, online training package is designed for families of people with disability and Job Supporters who are committed to understanding and implementing Customised Employment with integrity.

Whether you are a professional job supporter, a family member, or someone helping a loved one with a disability find and maintain meaningful work, this course will equip you with the knowledge and skills needed to make Customised Employment work.

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Who is a Job Supporter?

A Job Supporter helps people with disability find and keep jobs that suit their strengths, interests, and needs. This role may involve various tasks, including identifying job opportunities that align with a person’s interests, planning, engaging with employers, and providing on-the-job support.

Whether the job supporter is referred to as a job coach, mentor, or facilitator, the primary goal of a Job Supporter is to create opportunities for meaningful employment by working closely with the job seeker and their family to ensure workplace success.

What you will learn

The course covers the core concepts of Customised Employment, a person-centred approach that tailors job roles to fit the unique strengths, interests, and needs of people with disability. The key topics include Discovery, Job Development, and Job Support, all aimed at providing the best strategies for supporting meaningful employment.

The package contains the following modules and lessons:

0. About this training package

• Start here – how to use this platform
• About this resource
• Introduction
• What is a Job Supporter?
• Training topics

Module 1: What is Customised Employment

Customised Employment is an approach that tailors jobs to fit the unique strengths, interests, and needs of a person with disability, ensuring mutual benefit for both the employee and employer.

• Introduction
• A quick overview of Customised Employment
• Customised Employment: What it is and what it’s not
• Questions for reflection
• WINTAC Essential elements of Customised Employment

Module 2: Discovery

Discovery is the first step in Customised Employment and involves understanding a person’s interests, skills, and conditions necessary for them to thrive at work. It moves beyond simply asking people what they want to do or assessing them through tests. Instead, it focuses on understanding their life, activities, and contributions to tailor a job that fits them well.

• All about Discovery
• Questions for reflection
• Essential next steps

Module 3: Visual resumes

A visual resume tells a visual story about a person’s talents, skills, experiences, and tasks. It helps employers visualise the person in their business.

• Visual resumes
• Visual resume resources

Module 4: Preparing for job development – Part 1

This module provides insights into how to connect job seekers with employers through a customised approach to job development.

• Preparing for Job Development
• Customised plan for employment
• Questions for reflection
• Essential next steps

Module 5: Preparing for job development – Part 2

The principles of customised employment for job development, strategies for contacting employers, and the importance of creating tailored job roles that meet both the employer’s needs and the job seeker’s strengths and interests.

• Engaging with employers and customising roles
• Explaining Customised Employment to employers
• Questions for reflection

Module 6: On-the-job support

Discussing the Seven Phase Sequence, a method for helping people with disabilities succeed at work.

• On-the-job support – Part 1
• On-the-job support – Part 2
• Questions for reflection
• Systematic instruction
• Questions for reflection
• Additional tips for on-the-job support

Module 7: You’ve finished!

• You’ve finished!
• Additional resources
• We would love your feedback

Where you will learn

This self-directed, online training package is part of the Imagine More Members Hub. Upon completing the registration, you will be directed to the course within the Members Hub, where you can begin immediately.

Good to know

• This induction program is free. The Department of Social Services funded its development as part of our School to Work project.
• Explore this course at your own pace. The course is available online and on demand.
• This course contains videos and downloadable material.
• It is suitable for families of people with disability and their job support teams.

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Acknowledgement

This training package was developed by Imagine More as part of a School to Work project, building on the pioneering work of Marc Gold & Associates in the field of Customised Employment.

Marc Gold & Associates is known for its innovative approaches to employment for people with disability, focusing on creating mutually beneficial employment relationships.

Our training materials are grounded in extensive expertise and lived experience, ensuring that they reflect the best practices in supporting meaningful employment outcomes for people with disability.